ONLINE SHOP - FAQ
What cardstock do you use?
For all Foiled stationery, we use a superior smooth 350gsm white card to achieve a perfect foil finish. With FSC certification.
For Foiled favour tags, we use a 200gsm smooth white card with FSC certification.
For all printed stationery,(excluding magnetic save the dates/invitations) we use a choice of white and ivory 350gsm card which has a slight texture to it for a luxurious feel. With FSC certification, it is recyclable and acid-free, and the ivory card is biodegradable.
If I order menu and place cards with the ribbon or the menu and place cards with clips will they be ready made up?
Stationery items will be packaged separately, allowing you to cut the ribbon and combine cards as you wish. Theia Rocks provides all the individual pieces of the stationery for you to assemble together.
I have ordered invitations and need to order more
- do you still have artwork proofs so I can order more?
We provide proofs for menus, invitations, and save-the-date stationery, which we keep for up to two months. If you wish to reorder, please let us know your previous order number, and we can use the same approved artwork.
For tags, place cards, and signs, we do not retain original artwork, but we can recreate them for you.
BESPOKE STATIONERY- FAQ
I am looking for custom designed invitations and other matching stationery - Can you help?
If you're interested in custom-designed stationery, we offer a variety of styles that can be adjusted to meet your needs. Alternatively, we can create bespoke designs just for you. Please contact us to discuss your requirements. We offer studio appointments where you can view stationery styles/ranges or we can assist over the phone/email.
Due to the extended process for custom orders, we schedule these orders in advance and will provide you with a completion date.
For items you may require, we recommend reaching out to us at least six months prior to your wedding to check availability. It's never too early to book!